Warranty

Each of the products sold on umbrellatime.com is warranted by its respective manufacturer. Umbrellatime will replace any item that is received by a customer found to be defective. This replacement upon receipt does not cover damage caused by the shipping carrier. If you have a shipping damage situation, you must file a damage claim with the carrier. Umbrellatime.com will attempt to assist you with any freight claim you may have. Contact our customer service department for assistance.

If your item is defective due to materials or workmanship after receipt, you must file a warranty claim with the manufacturer of the product. Umbrellatime may be able to assist you with this process. You may inquire by contacting our customer service department via email or telephone.

This warranty does not apply to damages to the product caused by acts of nature, including but not limited to hurricanes, gales, high winds, tornados, sleet, hail, heavy rain, floods, monsoons, fire, vandalism or accumulated weight on the product cause by water or any other material(s). This warranty also does not cover damages caused by misuse, neglect, improper assembly or inappropriate use of the product.

In no event shall Umbrellatime or any of it's affiliates and/or manufacturers be responsible for any indirect, incidental or consequential damages arising from the sale or use of these products. This applies both during and after the term of any warranty that may apply.

No returns will be accepted without a prior return authorization number being issued by our customer service department. All packages must be prepaid to the address provided when we issue the return authorization. Please mark every package clearly with your return authorization number. Any package not clearly marked with a return authorization number or that has not been prepaid will be refused by umbrellatime.com. The cost of the refused shipment will not be paid by umbrellatime.com.

If the product is within the warranty period and is found to be defective, umbrellatime.com or the respective manufacturer may repair or replace it at its sole discretion. If the repair or replacement was found to not be under warranty, the customer agrees to pay for the cost of repair or replacement.

We have found that in many cases the defect is not a warranty issue but the result of shipping damage. If the returned item is damaged due to shipping or found to not be covered under the warranty, all costs of repair and shipping will be the responsibility of the customer.

This warranty and all other terms and conditions are to be interpreted under the laws of the State of Delaware in the United States of America.

This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state.